Gambling is entertainment — and at Crazy Time, we want to keep it that way. We give every player in Bangladesh the tools, information, and support they need to stay in control. If it stops being fun, we're here to help you take a step back.
18+ only | Self-exclusion available instantly | 24/7 support
At Crazy Time, we genuinely care about the wellbeing of every player on our platform. Responsible gaming isn't just a legal checkbox for us — it's a core part of how we operate. We believe that the best gaming experience is one where you're always in control, always playing within your means, and always enjoying yourself.
The reality is that for a small number of people, gambling can become a problem. It can start gradually — spending a bit more than planned, chasing losses, or finding it hard to stop. Crazy Time has built a full suite of responsible gaming tools specifically to help players in Bangladesh recognise these patterns early and take action before things get out of hand.
Whether you want to set a daily deposit limit, take a short cooling-off break, or permanently exclude yourself from the platform, all of these options are available directly from your account dashboard — no waiting, no complicated process. You can also contact our support team at any time and we will activate any protective measure on your behalf within minutes.
We also take our responsibility to prevent underage gambling very seriously. Every player on Crazy Time must verify their age and identity before they can deposit or play. Our KYC process is thorough and mandatory — no exceptions.
If gambling is affecting your finances, relationships, or mental health, please reach out to our support team immediately. We can help you take control — confidentially and without judgment.
Decide how much you can afford to lose before you start. Never play with money you need for rent, food, or bills.
Gambling is not a reliable way to make money. The house always has an edge. Play for fun, not to solve financial problems.
If you've hit your limit for the day, stop. Chasing losses almost always leads to bigger losses. Walk away and come back another day with a fresh mindset.
Set a time limit for each session. Use our session reminder tool to get notified when you've been playing for a while.
Alcohol or stress can cloud your judgment. Only play Crazy Time when you're in a clear, calm headspace.
Every tool below is available free of charge to all registered players. Access them anytime from your account settings or by contacting our support team.
Set a daily, weekly, or monthly deposit cap on your Crazy Time account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.
Lose track of time easily when you're deep in a game? We get it. Set a session time limit and Crazy Time will send you a notification when you've been playing for your chosen duration. It's a gentle nudge to take a break, stretch, and reassess before continuing.
Define the maximum amount you're comfortable losing in a given period. When your losses reach that threshold, your account is automatically restricted from further play until the period ends. This is one of the most effective tools for preventing chasing behaviour on the Crazy Time platform.
Need a short break from Crazy Time? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or deposit. This is ideal if you feel your play is becoming more frequent than you'd like but you're not ready for a full self-exclusion.
If you feel you need a longer break, self-exclusion lets you close your Crazy Time account for a minimum of 6 months or permanently. During self-exclusion, your account is fully deactivated and you will not receive any marketing communications. This is a serious tool and we take it seriously — reactivation is not instant.
View your full gaming history, including total time played, total deposited, total wagered, and net result over any period. Seeing the real numbers in black and white is often the most powerful reality check available. Transparency is something Crazy Time is proud to offer every player.
Most people gamble without any issues. But it's worth checking in with yourself from time to time. If you answer "yes" to several of the questions below, it may be worth speaking to someone or using one of our responsible gaming tools.
This checklist is not a clinical diagnosis. It's a starting point for honest self-reflection. There's no shame in recognising a pattern early — that's actually the smart move.
Do you spend more money on gambling than you originally planned?
Do you find yourself thinking about gambling when you're doing other things?
Have you ever borrowed money or sold something to fund your gambling?
Do you feel restless or irritable when you try to cut down or stop gambling?
Have you tried to win back money you've lost by gambling more?
Has gambling caused problems with your family, friends, or work?
Do you hide your gambling activity from people close to you?
Have you ever felt depressed, anxious, or hopeless because of gambling?
If you answered yes to 3 or more questions, we strongly encourage you to use our self-exclusion or cooling-off tools, or contact our support team for a confidential conversation.
Setting up your protections on Crazy Time takes less than two minutes. Here's exactly how to do it.
Go to crazy-time.zone and sign in with your registered email and password.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your settings panel. All available tools are listed here.
Choose the tool you want — deposit limit, session reminder, cooling-off, or self-exclusion — and follow the on-screen instructions. Changes take effect immediately.
Reach our team via live chat (available on every page) or by emailing [email protected] at any time of day or night.
For security, our team will ask you to confirm your registered email address and account details before making any changes.
Let the agent know which tool you want to activate and the parameters — for example, "I want a 7-day cooling-off period" or "Please self-exclude my account permanently."
Our agent will activate the tool immediately and send a confirmation email to your registered address. The protection is live within minutes.
For self-exclusion requests, we treat these with the highest urgency. Your account will be deactivated within 5 minutes of your request being received, regardless of the time of day.
Every tool is free, confidential, and available to all Crazy Time players in Bangladesh.
Cap your daily, weekly, or monthly deposits to stay within your budget.
Instant EffectStop play automatically when your losses reach a set threshold.
Instant EffectGet notified after a set amount of play time so you can take a break.
CustomisablePause your account for 24 hours, 7 days, or 30 days with one click.
Instant EffectClose your account for 6 months or permanently. Reactivation is not immediate.
6 Months – PermanentReview your full play history, deposits, withdrawals, and net results.
Always AvailableMandatory KYC for all players. No one under 18 can access Crazy Time.
MandatoryOur team is always available to help you activate any protection tool.
Live Chat & EmailGot questions about how our responsible gaming tools work? Here are the answers to the most common ones we hear from players in Bangladesh.
Can't find your answer here? Contact our support team via live chat or email at [email protected] — we're available around the clock.